This Privacy Policy explains how this medical clinic (“we”, “our”, or “us”) collects, uses, discloses, and protects personal and health-related information when you access our website, use our digital services, or receive care from our clinic.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, date of birth, and contact details
  • Email address and phone number
  • Appointment and inquiry details
  • Insurance information (when applicable)

Health Information

  • Medical history and health information you provide
  • Information related to appointments, consultations, and treatments
  • Telemedicine-related data when services are used

Technical Information

  • IP address and browser type
  • Device and usage data
  • Cookies and similar tracking technologies

2. How We Use Information

We use collected information to:

  • Provide medical care and related services
  • Schedule and manage appointments
  • Communicate with patients and caregivers
  • Support telemedicine services
  • Improve website functionality and patient experience
  • Meet legal, regulatory, and clinical obligations

We do not sell personal or health information.

3. Use of Health Information

Health information is handled in accordance with applicable healthcare privacy laws and regulations.

Health data may be used for:

  • Diagnosis, treatment, and care coordination
  • Billing and insurance processing
  • Quality improvement and internal operations

Access to health information is limited to authorized personnel only.

4. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve website performance
  • Understand usage patterns
  • Enhance user experience

You can control or disable cookies through your browser settings. Some website features may not function properly without cookies.

5. Information Sharing & Disclosure

We may share information only when necessary, including with:

  • Healthcare providers involved in your care
  • Laboratories, imaging centers, or specialists
  • Insurance providers for billing purposes
  • Service providers supporting website or IT operations
  • Authorities when required by law

We do not share information for marketing purposes without consent.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal and health information from unauthorized access, disclosure, or misuse.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Telemedicine Privacy

Telemedicine services use secure platforms designed to protect patient privacy. However, telemedicine may involve risks related to technology, connectivity, or environmental factors beyond our control.

Patients are encouraged to:

  • Use private, secure internet connections
  • Participate from a private location

8. Data Retention

We retain personal and health information only for as long as necessary to:

  • Provide care and services
  • Comply with legal, regulatory, and recordkeeping requirements

Retention periods vary based on information type and applicable laws.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal or health information
  • Request corrections to inaccurate information
  • Request restrictions on certain uses or disclosures
  • Receive information about data practices

Requests may be subject to verification and legal limitations.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our services may involve the collection of information about minors when provided by parents or legal guardians.

We do not knowingly collect personal information from children without appropriate consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Medical Clinic Administration
Email: privacy@medicalclinic.com

Last updated: January 18, 2026